Privacy Policy
AquaReach Agency LLC ("AquaReach," "we," "us," or "our") provides Google Ads, SEO, and lead qualification services to home-service contractors in the United States. This Privacy Policy explains what information we collect through aquareachagency.com (the "Site"), by phone, text message, and email, how we use it, and the choices you have.
212 N 2nd St Ste 100, Richmond, KY 40475, United States
Phone: (386) 872-3707
Email: info@aquareachagency.com
Email: matt.hen985@gmail.com
Email: jakedukee2000@gmail.com
Website: aquareachagency.com
1. Information We Collect
We collect information you give us directly, such as when you submit our application or booking form, call or text us, or email us:
- Contact details: first and last name, business email address, and phone number.
- Business details: trade or industry, city and state, monthly revenue range, and your description of your marketing challenges.
- Communications: the content of messages, emails, call notes, and any recordings where permitted by law and disclosed to you.
We also collect limited technical information automatically, such as IP address, browser type, device type, pages viewed, and referring pages, using cookies and similar technologies.
2. How We Use Your Information
- To respond to your inquiry, schedule and conduct strategy calls, and provide our services.
- To evaluate whether our services are a good fit for your business.
- To send service-related communications by phone, email, and text message.
- To operate, secure, and improve the Site and our services.
- To comply with legal obligations and to protect our rights.
3. SMS / Text Messaging
Mobile information and SMS opt-in data are never sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties.
Our website chat widget is provided by LeadConnector (HighLevel). SMS consent comes only from a user voluntarily entering their mobile number in the chat widget. By doing so, you consent to receive customer care text messages from AquaReach Agency LLC only, such as replies to your inquiries and appointment coordination. We do not send marketing or promotional text messages. Message frequency varies. Message & data rates may apply. Reply STOP to unsubscribe or HELP for help. Consent is not a condition of purchase. Mobile numbers and opt-in consent are never sold or shared with third parties or affiliates for marketing.
We use text messaging only to communicate with our customers and with businesses that have contacted us. We do not send marketing or promotional text messages.
- Consent is not a condition of purchase. You do not have to agree to receive texts to use our services.
- Message frequency varies. Message and data rates may apply.
- Opt out anytime: reply STOP to any message. You will receive one confirmation and no further messages unless you opt in again.
- Help: reply HELP or contact us at info@aquareachagency.com or (386) 872-3707.
- Wireless carriers are not liable for delayed or undelivered messages.
We may share mobile numbers only with service providers that help us deliver messages on our behalf (for example, our messaging and CRM platform), and only to the extent needed to provide that service. These providers may not use the information for their own marketing.
4. How We Share Information
We do not sell your personal information. We share information only with:
- Service providers that perform services for us, such as hosting, CRM, telephony and messaging, scheduling, analytics, and email delivery, under obligations to protect it.
- Legal and safety recipients when required by law, legal process, or to protect rights, property, or safety.
- Successors in a merger, acquisition, or sale of assets, subject to this Policy.
5. Cookies and Analytics
The Site may use cookies and similar tools for basic functionality, analytics, and advertising measurement. You can control cookies through your browser settings. Disabling cookies may affect some features of the Site.
6. Data Retention and Security
We keep personal information only as long as needed for the purposes described above or as required by law. We use reasonable administrative, technical, and physical safeguards, but no method of transmission or storage is completely secure.
7. Your Choices and Rights
You may ask us to access, correct, or delete your personal information, and you may opt out of marketing emails (using the unsubscribe link), marketing calls (by telling us to add you to our internal do-not-call list), and text messages (by replying STOP). Depending on your state of residence, you may have additional privacy rights; contact us to exercise them and we will respond as required by applicable law.
8. Children's Privacy
Our Site and services are intended for business owners and are not directed to children under 18. We do not knowingly collect personal information from children.
9. Third-Party Links
The Site may link to third-party websites. We are not responsible for their privacy practices.
10. Changes to This Policy
We may update this Policy from time to time. The "Last updated" date above shows the latest revision. Continued use of the Site after changes means you accept the updated Policy.
11. Contact Us
Questions about this Privacy Policy or your information? Contact us:
212 N 2nd St Ste 100, Richmond, KY 40475, United States
Phone: (386) 872-3707
Email: info@aquareachagency.com
Email: matt.hen985@gmail.com
Email: jakedukee2000@gmail.com
Website: aquareachagency.com